Terms and conditions of use

Express T Design and Print

1. Introduction

Welcome to the Express T Design and Print website. By accessing or using our site, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order.

2. About Us

  • Business Name: Express T Design and Print
  • Established: 2012
  • Business Type: Family‑run personalised printing business
  • Contact: [Insert email/phone/address here]

3. Use of Website

  • You agree to use this website only for lawful purposes.
  • All content, images, and designs are the property of Express T Design and Print and may not be copied or reproduced without permission.
  • We reserve the right to update or amend these Terms at any time.

4. Products & Orders

  • All items are made to order and customised to your specifications.
  • Once an order is placed, it cannot be cancelled or altered unless agreed by us.
  • Colours, sizes, and print placement may vary slightly due to production processes.

5. Delivery

  • We provide Royal Mail Tracked 24 delivery on all items.
  • Tracking details will be provided once your order has been dispatched.
  • Delivery times may vary during peak periods, but we aim to dispatch promptly.

6. Returns & Refunds

  • As all products are made to order, we cannot accept returns or exchanges unless the item is faulty or damaged.
  • If your order arrives faulty, please contact us within 14 days with supporting evidence (e.g., photos).
  • Where applicable, we will arrange a replacement or refund.

7. Liability

  • We take care to ensure all products meet high standards of quality.
  • Express T Design and Print is not liable for indirect losses, including loss of profit, goodwill, or opportunity.
  • Our liability is limited to the value of the product purchased.

8. Privacy & Data Protection

  • We comply with UK GDPR and Data Protection laws.
  • Personal information is used only to process orders and provide customer service.
  • For full details, please see our Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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